Refund Policy

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Refund Policy – Chafiq Belahouachi

At Chafiq Belahouachi, I am committed to providing high-quality digital marketing services including SEO, Social Media Management, and Paid Ads Management. Your satisfaction is important to me, and I strive to ensure that my services deliver measurable results.

This Refund Policy explains the circumstances under which refunds may be granted, as well as the process to request one.


1. Services Covered

This policy applies to the following services:

  • SEO (Search Engine Optimization) campaigns

  • Social Media Management

  • Paid Ads Management (Google Ads, Facebook Ads, etc.)

Note: Any consultation, strategy session, or custom report is considered a service and is included under this policy.


2. Refund Eligibility

Refunds are considered only under the following conditions:

  • Non-Delivery of Services: If I fail to deliver the services agreed upon within the specified timeframe.

  • Service Errors: If there is a technical or administrative error on my part that prevents the completion of the service.

  • Duplicate Payment: If the client accidentally pays twice for the same service.

Refunds will not be issued for:

  • Dissatisfaction due to performance results (SEO and Ads campaigns results can vary)

  • Change of mind after the project has started

  • Partial use of services already delivered


3. Refund Request Process

To request a refund, follow these steps:

  1. Contact chafiq.allah@gmail.com within 14 days of the service purchase or invoice date.

  2. Provide your name, email, invoice number, and reason for the refund.

  3. I will review your request and respond within 5 business days.

  4. If approved, refunds will be issued using the original payment method.


4. Partial Refunds

In some cases, partial refunds may be issued if part of the service was delivered successfully. The refundable amount will be calculated based on the portion of services not delivered.


5. Changes to This Policy

I reserve the right to update this Refund Policy at any time. Any changes will be posted on this page with an updated Effective Date.


6. Contact Me

If you have any questions regarding this Refund Policy, please contact me:

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